Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Austin come from postal codes 78704, 78767, 78741, 78744, 78705, 78723, 78713 and 78701.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 271,810 ratings
Thank you!
Problems in the last 24 hours in Austin, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 28: Problems at Spectrum
Spectrum is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Austin, Travis County, Texas
The most recent Spectrum outage reports came from the following cities:Austin, Pflugerville, Del Valle, Manchaca and Manor.
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| City | Problem Type | Report Time |
|---|---|---|
 Austin | ||
| Austin | Wi-fi | |
| Pflugerville | ||
| Austin | Internet | |
| Austin | Internet | |
| Austin | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Austin, Texas
Latest outage, problems and issue reports in Austin and nearby locations:
- William Cline (@H2OxFreeWillyx) reported fromAustin, Texas
@GetSpectrum really needs to get their **** together because this is ridiculous 🤬🤬🤬
- phillip (@eraofthebimbo) reported fromAustin, Texas
@Ask_Spectrum my wifi says it’s connected but isn’t loading at all - I see this is a common problem rn on Twitter. What do I do?
- Kevin (@Kev_atx_999) reported fromAustin, Texas
@Ask_Spectrum is there an outage in Austin? Internet isn’t working here
- CASANOVA (@R_Casanova_) reported fromAustin, Texas
@Teri_FutureMD @Ask_Spectrum Yeah, something is up. I said this happened the same day, same time 2 months ago, but it was actually just a month ago. I'll just have to eventually switch service. Got no other choice. Never had issues with ATT or even Dish for that matter. May look at Google. Hang in there!
- CASANOVA (@R_Casanova_) reported fromAustin, Texas
@Ask_Spectrum, I received info that service has been restored. I get you Spectrum channel, but FOX and NBC all pixelated! I've unplugged, rebooted, did the freaking hokey pokey. I've called had signals re-sent, rebooted and still ****** reception!
- Amy Bresnen (@amy_bresnen) reported fromAustin, Texas
@Ask_Spectrum Just tell me why your service isn’t working in DT Austin.
- May Greg Abbott **** His Entire ******* Out (@topenga) reported fromAustin, Texas
Call. VOD problems with @Ask_Spectrum . I don't have video services with them so...why internet dead?They roll a tech. For tomorrow.
- Amy Bresnen (@amy_bresnen) reported fromAustin, Texas
“Spectrum Service Alert Update: Restoration work has taken longer than expected. Our techs are continuing to work on the problem”Is it, @GetSpectrum ? We didn’t notice.
- Jeff Tippens (@jefftippens) reported fromAustin, Texas
@GetSpectrum @Ask_Spectrum Experiencing a SIXTH!!!Spectrum internet service OUTAGE in downtown Austin over the past week and a half. These last HOURS and are causing me yet another efiling crisis just before 5PM on a Friday. #SPECTRUM #spectrumoutage #spectrumaustin
- CASANOVA (@R_Casanova_) reported fromAustin, Texas
@Teri_FutureMD @Ask_Spectrum Is your cable service still out? This is the 2nd time in about 2 months for me. Both times have been on Sundays. The last sunday started at 11am and lasted all day! Here we are again!!!! Same time, same day!!!! I'm in South Austin!
- Brian Streig, CPA (@cbriancpa) reported fromAustin, Texas
@ancientmomma @GetSpectrum Yes, I did and have been chatting with them. They can see the outage and made a note in my account. Hopefully that will make a difference!
- Johnny LongWood (@zgc94) reported fromAustin, Texas
@TerrytownThe @GetSpectrum @Ask_Spectrum are you just going to stand by sitting on your hands while one of your loyal customers gets absolutely skullf*cked by your network!?
- stay at home uncle (@thejonflores) reported fromAustin, Texas
Goddamn @GetSpectrum yall havent fixed the outage yet?? It’s been almost 12 hours??
- Brian Streig, CPA (@cbriancpa) reported fromAustin, Texas
@BrianSimpsonKY @Ask_Spectrum It is down at my house in Austin.
- Icetown (@IcetownTwitch) reported fromAustin, Texas
Hey @GetSpectrum I got **** to do. Fox my internet!
- CASANOVA (@R_Casanova_) reported fromAustin, Texas
@GetSpectrum Spectrum, Spectrum...you charge me up the ***** every freaking month for cable and internet service, and TODAY of all days, FOOTBALL SUNDAY u tell me we have an outage and MAY be restored around 2:30!!!??? #FootballSunday #CowboysNation #cableworld
- Brian Streig, CPA (@cbriancpa) reported fromAustin, Texas
Of course, our @GetSpectrum internet goes unstable during the Zoom broadcast of a family member's memorial service. 🙄
- rip norm macdonald (@brucedaddy_) reported fromAustin, Texas
@GetSpectrum is there an outage in the Austin area?
- Mike E (@futureXskeleton) reported fromAustin, Texas
@Fargreenhills Yeah, Austin didn't really give us a ton of options within the intersection of affordability and location, so we sort of just took what we could. Current Internet situation isn't terrible, just $$ & surprisingly less reliable than one might think given how huge @GetSpectrum is.
- May Greg Abbott **** His Entire ******* Out (@topenga) reported fromAustin, Texas
So here's my question: what happened at 6:50am? Did the @austinenergy fix mess something up (surge)? Or did @Ask_Spectrum do something that took out my box outside???
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- gay ****** fudge ripple ice cream (@RlZOTTO) reported
gotta cover a class in One Minute i dont have access to and partner not gettin back to me and twc sucks and gotta pick up my t tomorrow and e e e e e e e e
- Big Tech Watchdog (@BigTekWatchdog) reported
Spoke with @Ask_Spectrum Executive and they confirmed that unlike @ATT & @Verizon they don't have backup generators for their equipment.This means anytime Spectrum loses power for an hour+ you'll lose service. If you rely on Internet and can switch, you should#DitchSpectrum
- JulianG516 (@Juliangalano) reported
@Ask_Spectrum my internet has been down in 90048 for the past 18 hours.
- Daniel Tannebaum (@dantannNYC) reported fromManhattan, New York
@Ask_Spectrum is there an internet outage in 10024?
- Charlie Newquist (@CharlieNewquist) reported
@Ask_Spectrum when do you expect cable service to be restored in Lexington?
- The Chris Michael® (@ubermudskipper) reported
PRO TIP: if Spectrum ever cold-calls you to upsell you something you don’t want but won’t take the hint, bring up the fact they charged you for a previous upsell they never delivered and watch them suddenly let you get back to your day REAL quick. (@GetSpectrum)
- Ron (@dlaNor1601) reported
@trulymadlydani @GetSpectrum Spectrum is down. No internet or tv in Greensboro 27410
- Jeyyy ✨ (@ItsJeyyy_) reported
SO YOU MEAN TO TELL ME I HAVE TO PAY TO SELF INSTALL MY CABLE AND INTERNET !? @GetSpectrum , please expect an invoice for my services y’all out of your damn minds.
- Eric Lohman 🍞🌹 (@erlohman) reported
@michaelmirer @Ask_Spectrum You should switch to AT&T fiberoptic. We've never had an internet outage that lasted more than 2 or 3 minutes. With 4 of us using the internet all day for the last year, it's been pretty nice. Spectrum is trash.
- Joey Hustle (@JoeyHustleLA) reported
@Ask_Spectrum it would be nice to know why my internet is down again
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